Privacy Policy
Your privacy and the security of your personal data are one of the main priorities of Adora Bridal SRL, headquartered in Domnesti, Nr.3 Luceafarului Str, Ilfov, Romania, as the data controller.
This document aims to inform you about the processing of your personal data in the context of using the website rheacouture.com (hereinafter referred to as the "site").
Contents
- Categories of processed personal data
- Purposes and grounds for processing
- Duration of data processing
- Disclosure of personal data
- Transfer of personal data
- Your rights
- Confidentiality of minors
- Changes to the privacy policy
1. Categories of Processed Personal Data
A. If you are a customer of the website, we will process the following personal data:
- First and last name
- Phone number
- Email address
- Billing address
- Shipping address
- Information regarding how you use the website (e.g., behavior, preferences, habits)
- Any other data you provide directly when creating an account, placing an order, or interacting with the site
Social Media Accounts:
If you create a user account on the site using your Facebook or Google account, we will process the following public profile data from those platforms:
- Username
- Email address
Incomplete Orders:
If you create an account before completing an order, we will request your email address to create an account. If you do not complete the order, your email address and other provided data will not be stored, and the account will be automatically deleted.
B. If you are a visitor of the website, we may process the following data:
- Data you provide directly through the contact section (e.g., inquiries, complaints)
- Data collected indirectly, such as:
- IP address
- Browser type
- Browsing time
- Search history
- Operating system
- Language settings
- Pages viewed, full URLs, clickstream data, time spent on certain pages, interaction data (e.g., scrolling, clicks)
2. Purposes and Grounds for Processing
A. If you are a customer, we process your data for the following purposes:
-
Fulfilling Contractual Obligations:
- Processing, validating, and shipping your order
- Invoicing
- Informing you about the status of your order
- Handling product returns
- Legal basis: Contract performance
- If you refuse to provide the data, we may not be able to process or complete your order.
-
Legal Obligations:
- Fulfilling legal obligations related to tax regulations and record keeping
- Legal basis: Legal obligation
- If you refuse to provide the data, we may not be able to fulfill legal requirements.
-
Marketing and Promotions:
- Sending commercial offers and updates through email or SMS
- Legal basis: Consent
- You can withdraw your consent at any time without consequences.
-
Performance and Analysis:
- Analyzing and improving website performance
- Creating customer profiles to improve user experience
- Legal basis: Legitimate interest
B. If you are a visitor, we process your data for the following purposes:
-
Marketing and Promotions:
- Sending commercial offers and updates through email or SMS
- Legal basis: Consent
- You can unsubscribe at any time through the unsubscribe link at the bottom of each email or SMS.
-
Customer Service and Support:
- Responding to inquiries and complaints
- Legal basis: Legitimate interest
3. Duration of Data Processing
We will process your personal data only for the time necessary to fulfill the processing purposes outlined above.
- If you are a customer, we will process your data for the duration of the contractual relationship and beyond, as required by tax and financial regulations (up to 10 years).
- If you delete your account, your personal data will no longer be processed for marketing purposes.
- If you withdraw your consent for data processing for marketing purposes, we will stop processing your data but retain any processing done before withdrawal.
4. Disclosure of Personal Data
We do not sell or rent your personal data to third parties.
We may disclose your personal data to the following third parties:
- Service providers (e.g., delivery companies, payment processors)
- IT and hosting service providers
- Public authorities, where disclosure is required by law
- Partners involved in improving the website’s functionality and performance
All third parties involved are required to maintain confidentiality and only process data as instructed by us.
5. Transfer of Personal Data
Personal data may be transferred outside Romania only to countries within the European Union (EU) or the European Economic Area (EEA).
We ensure that all transfers of data outside the EU/EEA are made in compliance with applicable data protection regulations.
6. Your Rights
You have the following rights under applicable data protection laws:
- Right to Information: Receive details about how your data is processed.
- Right of Access: Request access to your personal data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure ("Right to Be Forgotten"): Request deletion of your personal data (subject to legal retention periods).
- Right to Restriction of Processing: Request to limit how your data is processed.
- Right to Data Portability: Receive your data in a structured format and transfer it to another data controller.
- Right to Object: Object to data processing based on legitimate interest or for direct marketing purposes.
- Right to Withdraw Consent: Withdraw your consent at any time (without affecting prior lawful processing).
- Right to Lodge a Complaint: File a complaint with the Romanian Data Protection Authority.
To exercise your rights, please contact us at:
📧 support@rheacouture.com
7. Confidentiality of Minors
We do not knowingly collect personal data from individuals under 18 years of age.
If we become aware that we have collected data from a minor without parental consent, we will delete the data immediately.
If you believe that a minor has provided data to us, please contact us at [support@rheacouture.com].
8. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
- In case of significant changes, we will notify you by email (if possible) or through a notification on the website.
- Changes take effect immediately upon publication on the website.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 support@rheacouture.com
📞 +40744388001
By using RheaCouture.com, you confirm that you have read, understood, and agreed to this Privacy Policy.